FAQ
Answer to your question not here?
Give us a call on 0161 706 0895 and we will get back to you ASAP
What measures do you have to protect me from COVID-19?
In response to the COVID-19 pandemic we have special measures in place for your protection. All of our patients (new and existing) will be screened for COVID prior to each appointment. We have conducted a thorough COVID risk assessment and are closely monitoring the government guidelines to stay up to date with our protection measures.
What is the difference between an Osteopath, Chiropractor and Physiotherapist?
Although all three professions can be used to treat the same health conditions, they differ in their philosophy and approach to treatment. They are each regulated by their own statutory bodies in the UK and are recognised as Allied Healthcare within the NHS. We recommend choosing someone you feel comfortable with.
Do I need a doctor's referral?
No, you do not need to be referred by a Doctor to see us. Osteopathy is part of the NHS Allied Health Professionals network and is a form of alternative medicine.
What is your new patient procedure?
What should I wear?
It is recommended to wear comfortable loose fitting clothing e.g. shorts or leggings. Your Osteopath may ask you to undress to assess your posture and spine.
Can I bring a friend or family member?
Yes, if you feel more comfortable we are happy for you to be accompanied by a friend or family member during all or part of your treatment. They will have to be screened for COVID-19 prior the visit.
How many treatment sessions will I need?
This will depend on your problem or injury. For the majority of cases this is usually between 2-5 sessions, however, every "body" is different and will heal at a different rate depending on various factors including your age, general health, occupation, lifestyle and diet.
Can you refer me for a scan?
Yes, we can refer patients for MRI and Ultrasound scans if we deem it necessary.
Are you covered by health insurance?
Yes, we can accept patients from a wide variety of healthcare insurers including AXA PPP, Aviva, Bupa, CIGNA, Vitality, WPA, Simply Health and more. Please give us a call and let us know you would like to book through health insurance before you make your booking.
Do you offer treatment packages?
We do not offer treatment packages as each problem to each individual is unique and we cannot predict the exact number of treatment sessions you will need.
How do I get to the clinic? Is there parking?
The Hale clinic is opposite to Hale train station and is 13 mins walk from Altrincham train station. The 283 and 284 buses stop very closes to us. There is nearby on street parking (Broomfield Lane and Albert Road) as well as paid parking at Hale train station car park.
There is parking on the clinic driveway in Sale and free street parking for 1 or 2hrs on Marsland road.